Updated on 2017.02.03

Section A: Registration and Placement

          A.1 Tuition Fees


Students pay tuition fees through the standard payment methods of the University of Ottawa.  Please see the University’s payment options for more information.


A deposit of C$500 or an admission purposes letter (sponsored students only) is required to provide students with a letter of acceptance and a certificate for visa purposes.


To be enrolled in a class, students must pay a $500 deposit or submit a financial guarantee (sponsored students only). 


Full program tuition, UHIP, U-Pass, and incidental fees (conditional admission students only) are due on the first Monday of the second week of classes.  Failure to pay by this deadline could result in removal from the program. 


The University of Ottawa does not offer financial aid to students in the EIP.


The University of Ottawa will not issue T2202 or T2202A tax forms for the EIP.

          A.2 Health Insurance


All international students must have health insurance. The University Health Insurance Plan (UHIP) is mandatory (compulsory or required) for all EIP students not covered by another insurance provider. The cost for UHIP is in addition to the tuition fees.


Requests to not use UHIP or use another insurance provider must be made to the University’s International Office. Please contact the International Office  for more information.   

          A.3 U-Pass


Students must buy U-Pass for OC Transpo public transportation. The cost for the U-Pass is in addition to the tuition fees. The Student Federation of the University of Ottawa (SFUO) manages the U-Pass.  For exceptions, consult the SFUO’s U-Pass page.


Students leaving the EIP after the Fall term and not entering their University of Ottawa program will receive a refund of half of their U-Pass fee for the Winter session if they return their U-Pass card.   Please contact the SFUO’s U-Pass page for more information.

          A.4 Refunds


Students can get a tuition refund (less the C$500 deposit) if they drop their EIP classes before the first Monday in the second week of classes.  Please see the EIP Session Dates and Fees page for exact dates. 

To drop a course, please contact the office of Second Language Intensive Programs. 

For more information on refund procedures, please contact Financial Resources

If a student has paid the C$500 deposit and cannot attend the session, his registration can be deferred one time only to the following session if the student does the following:
*Deferrals must be requested seven days before the start of class, at the latest.

1. The student must pay the full tuition fees (including the C$500 deposit) for the next session, within the next two weeks following his deferral request.
2. After paying the full tuition fees for the next session, the student must send us a proof of payment by email.
3. After receiving the proof of payment, the office will send new admission documents and request a refund of the C$500 deposit from the previous session.
4. If the student cannot join the new session, the tuition fees will be refunded (without the C$500 deposit).


The C$500 deposit is non-refundable (cannot be returned).


All refunds are processed in the form of a University of Ottawa cheque made payable to the students in question.


Once placement testing has been completed, and if teachers and the program manager determine that a student’s level of English is too high for the advanced level or too low for the beginner level, a full refund of all fees paid to date will be refunded to the student.


Second Language Intensive Programs does not provide refunds for textbooks bought for courses.

Section B: Classroom Placement


Students under 18 years of age must have a conditional offer from the University of Ottawa to be admitted to the EIP. Students under 18 years of age who do not have a conditional offer will need to provide high school transcripts (official school reports listing courses and grades received) with their deposit before being admitted to the EIP.


To be guaranteed a place in the program, students must be enrolled in a course 7 days (1 week) before the first day of classes.

To be enrolled, new students with conditional offers must do the following:

a. Complete the online registration form.

b. Pay their $500 deposit or submit a financial guarantee (sponsored students only).

c. Attend all the activities during Integration Week (the week before classes).


To be enrolled, new students without conditional offers must do the following:

a. Complete the online registration form.

b. Pay their $500 deposit or submit a financial guarantee (sponsored students only).

c. Complete the Official Languages and Bilingualism Institute’s Online Placement test. 

d. Attend all the activities during Integration Week (the week before classes).


To be enrolled, students returning to the EIP from a previous term must do the following:

a. Complete the online registration form.

b. Pay their $500 deposit or submit a financial guarantee (sponsored students only).


The Operations Coordinator in Second Language Intensive Programs is responsible for all class enrollments, and these decisions are final. The goal of these placements is to keep class numbers even and to promote diversity (the inclusion of students from different language and cultural backgrounds) in the classroom. For these reasons, students cannot request to move to different classes or to have different teachers.


New students can be moved up or down a level in week one of regular classes. This is based on performance in class during the first week of regular classes.

Returning students cannot be moved up or down a level in week one of regular classes.


Students who fail the same level twice may be asked to withdraw from (leave) the program.


To keep their conditional offers to the University of Ottawa, students must be enrolled in EIP courses at the start dates of their offers of admission.


  1. Students who have start dates in the fall on their conditional offers must start the EIP in the fall and no later. These students may, however, start the EIP in the spring-summer term.
  2. Students who have start dates in the winter on their conditional offers must start the EIP in the winter and no later.


The Official Languages and Bilingualism Institute (OLBI) reserves the right to remove students from any program or course at any time should it be determined that their conduct (behaviour) is disruptive (troublemaking) for teaching staff and is interfering with their classmates’ academic performance. Admission to any future sessions may be refused for the same reasons.

Section C: Academics


Attendance is counted from the first day of the program. Students must attend at least 85% of the program. Students who miss more than 15% of the program will not be allowed to pass the course.

  1. Students who arrives after the start of class or after the end of the break will be marked absent for half a class (0.75 hours).
  2. The 15% of permitted absences includes missing a class or being late for any reason (illness, doctor’s visits, embassy visits, etc.).
  3. Students may be excused for religious holidays recognized by the University of Ottawa. This day will not be counted as an absence. Students must advise their teachers in a letter or by email at least 1 week in advance.


The passing grade is 70%. Students who score 85% or above will be permitted to skip a level.


Students must be in attendance for all midterm and final exams. Absences will only be excused for medical reasons and require a doctor’s note. Travel is not considered to be an acceptable reason for missing an exam.


Academic Fraud (cheating) is not tolerated at the University of Ottawa. Engaging in academic fraud can result in severe consequences. Please read the University’s policy on plagiarism.


Students enrolled in the EIP are expected to behave in a mature, respectful, and cooperative manner at all times. This includes attending class regularly and on time, turning off cell phones during class, using only English in class, and behaving in a respectful manner towards classmates, teachers, and administrative staff.

Section D: Bridging


To bridge into undergraduate programs, students must be enrolled in ESL0140 and receive a minimum overall grade of 70%, a minimum grade of 70% on the final integrated writing exam, and a minimum attendance of 85%. 

Students enrolled ESL0130 will be considered as candidates for bridging in special circumstances,. 


Final integrated writing exams at ESL0140 are evaluated by OLBI’s Language Testing Services. Based on the results of these exams, students may be required to complete one or both of the following courses during their first year of undergraduate programs:

  1. ESL 2121: Reading and Writing Skills for Second Language Learners
  2. ESL 2361: Writing Skills for Second Language Learners: Advanced Level 1


Graduate students must contact advisors in their programs for information on bridging requirements.

Section E: Communication


Students wishing to meet with the Manager or the Academic Services Coordinator must book an appointment through the Operations Assistant or front-line staff at least 24 hours in advance.


The staff at Second Language Intensive Programs will make every effort to respond to emails and telephone messages in good time. All emails and telephone messages have a two business day response time.


Students enrolled in the EIP must speak only English in the classroom. They are also strongly encouraged to speak English at the administrative office, the Julien Couture Resource Centre, and during socio-cultural activities.

Section F: Progress Reports, Forms and Requests


The office will send final progress reports and certificates to students within ten business days after the final day of the term. All reports and certificates are sent by mail to the student address on file. Students are responsible for keeping their address information up-to-date on uoCampus. 


Second Language Intensive Programs will not submit students’ reports or transcripts (official reports on the record of a student, listing courses and grades received) to other universities.


Mailed documents that are returned because of an incorrect mailing address will be given only to the students themselves, in person, or by sending the documents to a new address. Returned mail and/or letter can be picked up exceptionally by a family member or a friend at the written request of the student. A name must be given in advance and the person’s ID will be checked.


Standardized letters can be produced within two business days and free of charge. Students can send their requests by e-mail.


Requests for forms or letters MUST be made by the students, not by anyone else.


Special requests require at least 24 hours and cost C$5 cash only upon pickup.


Additional transcripts are available at a cost of C$5, cash only, and are given only to the student.

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